Sunday, October 14, 2018

Discussion about short TAT opportunity

I hold two opportunities at my hand currently and one opportunity was almost completed, as it had no work for me and the delivery expert has completed all the work. Now coming back to the latest opportunity, which had very short turn around Time and to all our surprise the client had responded to the questionnaire in the very next day. After regrouping from a long weekend, the accounts team had scheduled call early in the morning to discuss about the open action items and to all the teams’ surprise one of the teams had backed out from the opportunity due to very short timeline for implementation of solution and too early response due date. So, now other teams had to come up with customized solution and the question was wide open, that whether it should be submitted or to be dropped. From my teams’ point of view, we had decided if we get our required information and other teams would complete the solution on time, we would provide support. One team which had to frame the solution has to make call about the decision and to continue the story check out “G R Team Sites”

Thursday, October 4, 2018

Working on weekend for the opportunity

On continuation with the opportunity that I was working on, the team had requested for weekend support and I was finishing all the work assigned to me faster than usual assuming that I need not work on weekends. However, all things changed by Friday evening, I sent the updated deck to delivery expert for review and in return I was shared with new meeting invite scheduled on Saturday and Sunday at early morning 8:30 AM. Normally I hate working on weekends and to the worse, this accounts team had scheduled call early in the morning for updates and I had no other choice other than attending it. I was cursing every one of the accounts team, that I had to attend the early morning call at Saturday and adding to my frustration all I have to do was speak for few mins in between the call and finally the call was ended by mentioning that they would reach me for the support required. I was completing my morning duties and after an hour I got call from the delivery expert regarding the support and all I had to do was spend 3 hours to make all required changes. When I logged into my office laptop I had shock of my work, that Skype for business was not connecting and my login status was showing as offline, even though I was working on the opportunity. Continue reading my work struggles at “G R Team Sites” listed in right section of this site.